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Frequently Asked Questions

* Do I have to set up, tear down, or clean 
   the fountain?
  
   With the exception of our 24 hour rental, the 
   answer is no, we do all the work for you.  
   We will arrive at your event approximately 
   1 hour prior to the starting time.  The 
   fountain will then be set up and the chocolate 
   will be melted and flowing before your guests 
   arrive!  When the event has concluded we will 
   clean and disassemble the fountain.  Our 
   attendant will be on duty to run the machine 
   to prevent any damage or misuse.

How long can I have the chocolate  
   fountain at my event?
   
Our pricing includes use of the fountain for  
   3 hours.  The set up and breakdown is on  
   our own time and not deducted from the 3
   hours.  Additional service hours can be  
   purchased.

* What are the table and electrical 
   requirements?
  
The chocolate fountain weighs approximately
   100 pounds when operating so a sturdy table
   is a must!  A level table is also a necessity
   for the chocolate to flow properly.  We can
   provide the table for an additional fee if you
   prefer.  An electrical outlet must be available
   within 10 feet of fountain.

* Can I use my own chocolate?
  
For complete satisfaction we only use our 
   chocolate.  It is specially formulated to use in 
   fountains and requires no messy mixing of oil
   into the chocolate.  This process may vary
   from chocolate to chocolate and a mistake in
   the mixing process can result in ruined
   chocolate.  And wouldn't you and your guests
   rather have the flavor of the finest, richest
   chocolate?!  

Can I provide my own food?
   Yes you can, but please stay away from an
   item that will fall off the skewers or fragment
   and possibly drip into the fountain, and
   consequently clog it. 
    
Do you provide decorations for around
   the fountain?
  
We provide some greenery for around the 
   fountain.  You are welcome to add fresh
   flowers or whatever else you would like. 

What about linens for the table?
   We do not supply the linens.  You can use 
   linens coordinating with your event.  If you 
   need help finding linen rentals we can help!  
   If you would rather we provide the linen, we 
   can do that too for an additional fee. 

* What areas do you service? 
   Our rates include Salt Lake and Davis  
   counties and anywhere in between.  We   
   will travel outside of those areas for a small  
   travel fee.

Can I use the fountain outside? 
  
Yes you can but keep a few things in mind. 
   In order for the chocolate to flow smoothly
   over the tiers it must maintain a certain
   temperature.  If the temperature is low
   enough for guests to wear jackets, it's not a
   good idea to use the fountain outside. 
   Another detterent to outside fountain use
   may be the presence of chocolate craving
   insects.  Wind and even slight breezes can
   also cause disasters covering more than just
   the strawberries! 

* How does your 24 hour rental work?
   
You pick up one of our 19" fountains, with or
   without chocolate, follow the instructions,
   clean it after use, and return it the next day.

How do I reserve a fountain? 
   To reserve a fountain for your event you will 
   need to sign a contract and make a $100
   deposit.  Call 801-557-9432 to book your
   event today!  

* Need an event planner?
   www.weddingexpectations.com

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